Lesson 2: The Customer is Sometimes Right

“The customer is always right.” I never heard of this until I heard a complaint working at Subway. The person bought a salad and called minutes later not to complain about the taste but the presentation. Their food wasn’t cut small enough and they needed an explanation. As I listened to them complain over the phone, as if I made it I asked one of my coworkers what to say because honestly I wanted to hang up. I said what I was told and the person continued not being satisfied. Even though I had similar experiences since then, I think that Subway moment relates to my first time as a vendor.

The morning of the kids expo I decided to bake sugar cookies. Ideally, fruit would’ve been best to represent the fruit of the spirit in Ella’s Greatest Adventures but that was not in the funds. I wanted cookies to be in the shape of Ella so I used a Mickey Mouse cookie cutter ((lol)) and they came out horrible! Side note: This was my first time doing this so that’s my excuse and I’m sticking to it!  It kind of worked out because when the Mickey Mouse head wasn’t keeping its shape, I shaped it to look more like Ella. A lot of work for an amateur baker and professional creator!

IMG_5208So once my husband and I arrived and set my table up children started coming… especially for the cookies. One mother stopped in front of the table and said, ” Hmm, cookies and dentistry? dentistry and cookies?” I knew what that meant and for a second, ok maybe a minute, I got into my feelings. “She don’t know how I struggled to get here without having books.” “I know this book relates to oral health but it’s so much more!” Yada, yada, yada. Instead I gave a smile and said, “Yes mam, that’s right.” She ate a cookie and walked away.

giphy3 Just like the Subway person, it was about the presentation. Out of that moment I started getting ideas but I first had to get out of my feelings. Second, I was soo glad I listened. That mom from the expo represented a group of moms I’ll probably meet later down the road and I want to be able to respond in a loving way.

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Lesson 1: Event Planning

Last week I had my first vendor event and even though it wasn’t how I imagined it to be, it was pretty successful. One of the lessons I was taught was how to have more than one event on the same day.

The first event I booked was for a baby shower. A few weeks later I bought a vendor table for a kids expo that same day and time (well it lasted longer than the first event). It didn’t make sense to do both but I prayed first before I made an investment for the vendor table. I felt at peace about both events so that’s how I was able to move forward with that decision.

I knew I couldn’t attend both, not the entire time at least, so the plan was to set up and have my husband sell at the expo that would allow me to attend the baby shower event for a few then return to the expo. Without my husband there I wouldn’t have been able to even consider having that as an option so having a team is important!

The morning of the events I was running a few minutes late but once we arrived at the expo we saw this line wrapped around the building and traffic of cars still pulling into the parking lots. I didn’t have copies of my book ( that’s another story, smh) and based on how long it took for me to get into the parking lot at the expo I knew I wouldn’t make it to the next event. Plans change all the time but I think planning strategically would’ve helped the situation.

Before you plan for several events in one day like I attempted to, I encourage you to seek God’s will by praying first, have a support team because it’s hard to do it by yourself, and plan strategically just in case plan-a to plan-g doesn’t work.

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“Ok, cool.” Type of Relationship

We’ve all been there at least I think. You know the type of relationship where you’ve placed the other person first and it wasn’t reciprocated. Or maybe you’ve sent text messages pouring out your heart and the other person just respond with “ok,cool.”  It’s so frustrating, annoying , and all the other words that’s similar.giphy2Well I’ve experienced it , a little too much actually.  I guess after it happened to me the first time you would think I learned my lesson. Instead I gave myself excuses when I wasn’t treated fairly. I wonder how God would feel in that type of relationship?

A relationship where he pours his entire being, blessings, encouraging words, into you consistently, and your only response is “okay, thanks.” A relationship where he made you a little lower than angels and crowned you with glory and honor (Hebrews 2:7).  I thought about this last week and I was like man I love God even more!

I think a lot of people wouldn’t stay in a relationship for too long if the other person didn’t acknowledge them, I know I wouldn’t. Psalms 94:14 says ” For the Lord will not forsake his people; he will never forsake his inheritance.” So does that include the moments we don’t acknowledge him as much? Yes! Well doesn’t he get upset when that happens ? Psalms 103:8 says “The Lord is merciful and gracious, slow to anger and abounding in steadfast love.”

He knew what type of person we were before we were born (psalms 139:13)! Yet he’s committed and shows no sign of leaving. I knew this to be true but I guess after reading a devotion a few days ago it was like an aha moment. It’s like being in a relationship and you already know the person love you but then they do something extra like give you flowers or something and you’re like “Aww they really do love me!” So yeah , God is awesome and he loves you flaws and all!

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E.G.A Book Launch Behind the Scenes

It’s officially been a month since my first virtual book launch for Ella’s Greatest Adventures: Peace at the Dental Office! EGA Peace at the Dental Office1
I remembered feeling kind of overwhelmed, nervous, yet excited to finally share my book but before I talk about my feelings, what’s a book launch?

A book launch is an event where the book is presented to the public for the first time , either traditionally at a venue or digitally.

I chose to launch on Facebook live mostly because of timing and less preparation that was needed to set up. So that morning I met my friends outside of my apartment’s clubhouse and immediately after speaking we ended up moving around  furniture to quickly set up.giphy

Minutes before going live as we were eating icees and praying for a successful launch , I began to read over my notes. Clicked ‘live’ and no one was online. I waited..refreshed page..waited..refreshed page and couldn’t see anyone still lol. giphy1

At first I was using Ella’s Greatest Adventures Facebook page to go live (a page that did not have much traffic to begin with smh) and that’s when my friends suggested I used my regular account, so yayy for friends! It worked!
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Everyone started popping in and I was nervous! You would think because I was sitting behind a screen I would be comfortable but I still visualized being in a physical room with people coming in and out during my presentation. Eventually I was comfortable because I realized the ones that were watching were people that I knew.

This was a big step for me because it’s easier for me to express myself on paper without using my actual voice. Also the fact that I do not like ‘live videos’, ughh!

In spite of my feelings, Ella’s story was told, family & friends rocked, and I faced my fears of doing my first book launch!

** check out Ella’s Site by clicking HERE